It was an exciting week for attendees of the VA’s eHealth University in Las Vegas. “VeHU“, as it’s called, is an unparalleled chance for VA professionals to rally around electronic records – with demonstrations, hands-on training, deep dives and up-to-date talks.
Transforming care delivery was a theme, with informatics solutions all around. I joined a panel on use of health IT for Patient-Centered Medical Home. I talked about patient-facing information and Participatory Care. My portion of the session’s slides:
I also participated on 3 classes on secure messaging. We focused on improved patient access, efficiencies in communicating online (for patients and professionals alike), and how messages between visits lets providers know more about patients. I’ve talked before here how messages bring more context and an emotional connection..
Speaking of connections, VeHU planners hit it out of the park for the closing plenary. Stories, videos and a performance by the 4 Troops, a young veteran quartet with lovely voices and beautiful songs. Transformation can happen when people make emotional connections. How can we do this on a regular basis, not just at a once per year conference??